​We take the complexity out of technology procurement.

Exagenica’s dedicated procurement team provides our clients with a direct, single point of contact for all technology requirements regardless of size.

We employ a consultative approach to technology procurement providing our clients with expert advice on what hardware or software best fits their requirements. Each member of the Exagenica procurement team has exceptional knowledge of technology and is fully versed in the complexities of licensing and commercial agreements. We also allocate dedicated business account managers to each of our clients in line with our customer focused approach to technology provision.

Exagenica clients are able to leverage our automated, streamlined procurement processes to procure technology quickly and easily taking the effort out of what can be such a burden for organisations. We have developed our procurement platform and procedures in accordance with technology and financial best practices enabling clients to delegate procurement to Exagenica with complete confidence.

Our vast portfolio of vendor relationships and ability to buy direct from most vendors enables us to achieve the best possible price for our customers. We compare prices for all hardware and software from a reputable pool of industry suppliers thus ensuring maximum value for money is always passed onto our clients. Despite our extensive supplier relationships however we remain vendor agnostic giving us the ability to recommend only the best solutions at the best possible price for our customers.

As a part of our comprehensive procurement service we also negotiate the necessary complex commercial agreements to ensure that our customers’ needs are met and rights protected. All after sales issues ranging from warranty claims to returns our dealt with by Exagenica removing the administrative inconvenience from what can often be quite time consuming for organisations. Where returns or replacements are necessary we manage the process end to end so that our customers simply don’t have to worry about the logistics. In the case of replacements we provide a direct swap service which gives organisations piece of mind should they encounter a faulty piece of hardware that they need to replace quickly.

For those organisation looking to delegate the management of technology assets beyond the initial purchase and over the course of their lifecycle we also offer asset management and disposal services. Organisations now not only have to think about the procurement of assets but also about their ongoing management and we have developed several service offerings to cater for this post procurement need.